Terms & Conditions

Last Updated On 07-Jan-2026 | Website: scotttelfordtractors.co.uk

1. Introduction

Welcome to Scott Telford Tractors (“we”, “us”, “our”). These Terms & Conditions govern your use of our website scotttelfordtractors.co.uk and any products or services we provide.

By accessing or using our website, placing an order, or making an enquiry, you agree to be bound by these Terms. If you do not agree, please discontinue use of the site.

2. Company Information

Scott Telford Tractors
Address: Unit 30, Altens Lorry Park, Hareness Road, Aberdeen, AB12 3LE
Phone: 01569 668 110
Email: stc.ltd@live.com

3. Use of Our Website

You agree to:
• Use the website only for lawful purposes
• Not engage in any activity that may disrupt or damage the website
• Not attempt to access unauthorised areas of the site or our systems
• Not copy, duplicate, or distribute any site content without permission

We reserve the right to restrict access to the website or modify its content or functionality at any time without notice.

4. Products & Services Provided

Scott Telford Tractors supplies agricultural and land management equipment, which may include:
• Solis compact tractors
• Tractor attachments and implements
• Parts and accessories
• Servicing, repairs, and maintenance

All products and services are subject to:
• Availability
• Accurate information being provided by the customer
• Pricing confirmation at the time of order/booking
• Any applicable supplier or manufacturer lead times

We reserve the right to decline, cancel, or postpone any order or service request.

5. Product Information & Descriptions

We aim to ensure that all product descriptions, specifications, and images are accurate. However:
• Specifications may change without notice as manufacturers update models
• Images are for illustration and may differ from the supplied item
• Errors may occur; if we discover an error in pricing or description, we will contact you as soon as possible

If you require confirmation of a specification before purchase (e.g., compatibility with your tractor), please contact us.

6. Pricing & Payment

• Prices are shown in GBP (£) unless stated otherwise.
• Prices may change at any time without notice.
• Any delivery charges (where applicable) will be shown at checkout or confirmed at the time of quotation.
• We may require a deposit for certain products, special orders, or machinery.
• Full payment may be required before goods are released or delivered, unless otherwise agreed in writing.

Any additional work required during servicing or repairs will be quoted and must be approved before proceeding.

7. Orders, Acceptance & Cancellations

7.1 Order Acceptance
An order is only accepted when we confirm it by email, invoice, or other written confirmation. We may refuse or cancel orders where:
• Stock is unavailable
• Payment is not received or fails
• A pricing or listing error occurs
• Fraud or misuse is suspected

7.2 Customer Cancellations
You may request to cancel an order by contacting us as soon as possible.
• If the order has not been dispatched or prepared, we may cancel and refund (subject to any fees stated below).
• Special order items (including certain attachments/parts ordered specifically for you) may not be cancellable or refundable once placed with our supplier.

7.3 Our Right to Cancel
We may cancel an order at any time prior to dispatch or delivery. If we cancel, we will refund any amounts paid.

8. Delivery & Collection

• Delivery dates are estimates and not guaranteed.
• Risk of loss or damage passes to you on delivery (or when you collect the item).
• If you arrange your own courier/transport, the item is at your risk once handed over.
• You must inspect goods on delivery/collection and notify us promptly of any visible damage.

If delivery fails due to incorrect address details or lack of access, you may be charged for re-delivery or additional handling.

9. Returns & Refunds (Goods)

9.1 Faulty or Incorrect Items
If goods are faulty, damaged, or incorrect, please contact us as soon as possible with your order details and photos where relevant. Your statutory rights under UK consumer law are not affected.

9.2 Change of Mind (Consumer Orders)
If you are a consumer purchasing online, you may have the right to cancel within 14 days of receiving your goods under the Consumer Contracts Regulations, unless an exception applies.

Returned goods must be:
• Unused and in resalable condition
• In original packaging (where possible)
• Returned within a reasonable timeframe after cancellation

You are responsible for return shipping costs unless the item is faulty or incorrect.

9.3 Exceptions
Change-of-mind returns may not apply to:
• Custom or special-order items
• Items installed/used or damaged after delivery
• Certain consumables where packaging has been opened

9.4 Business Customers
If you are purchasing as a business, change-of-mind returns are not guaranteed and are at our discretion unless otherwise agreed in writing.

10. Servicing & Repairs

When booking servicing or repair work, you agree to:
• Provide accurate information about your tractor or equipment
• Ensure machinery is safe and accessible for inspection/work
• Remove personal belongings where applicable
• Pay for authorised work and parts used

We may refuse to work on machinery that is unsafe, excessively contaminated, or where access is restricted.

11. Warranty & Liability

11.1 Product Warranty
New products may be covered by manufacturer warranty (where applicable). Warranty terms vary by product and manufacturer. We can provide details on request.

Used machinery (if supplied) may include a limited warranty or be sold on an “as seen” basis depending on the agreement and condition report provided.

11.2 Limitation of Liability
To the maximum extent permitted by law, we are not liable for:
• Loss or damage arising from misuse, incorrect installation, or unauthorised modifications
• Compatibility issues where the customer has not confirmed fitment/specification
• Pre-existing faults or issues not disclosed prior to service
• Indirect, special, or consequential losses (including loss of profit, loss of use, or business interruption)

Nothing in these Terms limits liability for death or personal injury caused by our negligence, fraud, or any matter where liability cannot be excluded under law.

12. Storage of Equipment

Machinery or equipment left on our premises is stored at the customer’s own risk. We may charge a storage fee if machinery is not collected within an agreed timeframe after notification.

13. Links to Third-Party Websites

Our website may contain external links for your convenience. We are not responsible for the content, security, or practices of third-party websites. Use third-party sites at your own risk.

14. Intellectual Property

All content on this website—including text, images, branding, logos, and layout—is the property of Scott Telford Tractors unless otherwise stated.

You may not copy, distribute, or reproduce any content without our written permission.

15. Privacy & Data Protection

Your privacy is important to us. Please refer to our Privacy Policy and Cookie Policy for details on how we collect, store, and use personal data.

16. Updates to These Terms

We may update or modify these Terms at any time. The latest version will always be published on this page. Continued use of the website constitutes acceptance of any changes.

17. Governing Law

These Terms & Conditions are governed by the laws of Scotland. Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.

18. Contact Us

If you have any questions about these Terms & Conditions, please contact us:
Email: stc.ltd@live.com
Phone: 01569 668 110
Address: Unit 30, Altens Lorry Park, Hareness Road, Aberdeen, AB12 3LE